p998 Privacy Policy

01Introduction

p998 ("p998," "we," "our," "us") operates the online gaming platform accessible at p998.asia. As a PAGCOR-regulated platform serving Filipino players across the Philippines – from Metro Manila and Cebu to Davao and Cagayan de Oro – p998 is deeply committed to protecting the privacy and security of every individual who uses our services.

This Privacy Policy sets out in clear and transparent terms: what personal data p998 collects from you, the purposes for which we process that data, how we protect it, how long we retain it, and the rights you are entitled to exercise under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.

By registering on p998 and using any of our gaming or financial services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

02Data Controller

For the purposes of the Philippine Data Privacy Act, the data controller responsible for the personal data processed in connection with the p998 platform is the operator of p998.asia, operating under PAGCOR regulatory oversight. The designated Data Protection Officer (DPO) for p998 can be contacted at [email protected] for any privacy-related inquiries, requests, or complaints.

03Personal Data We Collect

p998 collects the following categories of personal data from registered players and platform visitors:

3.1 Identity & Contact Data

• Full legal name
• Date of birth (for age verification in compliance with PAGCOR's 21+ requirement)
• Philippine mobile number
• Email address (where provided)
• Government-issued identification documents (where required for KYC verification)

3.2 Financial Data

• GCash, PayMaya, bank account, or card details used for deposits and withdrawals
• Transaction history including deposit amounts, withdrawal requests, and account balances
• Source of funds information required for anti-money laundering compliance

3.3 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, games played, session duration, and clickstream data
• Login timestamps and session identifiers

3.4 Communications Data

• Records of customer support interactions via live chat, email, or other channels
• Responses to surveys or promotional communications where you choose to participate

04How We Collect Your Data

p998 collects personal data through the following means:

• Direct provision: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, or contacting customer support.
• Automated collection: Technical data collected automatically when you access the p998 platform, including through cookies, session tracking, and server logs.
• Third-party sources: Identity verification and fraud prevention data from authorized third-party service providers where required for PAGCOR compliance and anti-money laundering obligations.

05Legal Basis for Processing

p998 processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual necessity: Processing necessary for the performance of our contract with you as a registered p998 player, including account management, transaction processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, anti-money laundering laws, and tax reporting obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of our services, where such processing does not override your fundamental rights.
• Consent: Processing for direct marketing communications and optional analytics, where you have given explicit consent which may be withdrawn at any time.

06How We Use Your Personal Data

p998 uses the personal data we collect for the following specific purposes:

• Registering and managing your p998 player account
• Verifying your identity and age (21+ requirement) in compliance with PAGCOR regulations
• Processing deposits and withdrawal transactions in Philippine Pesos
• Detecting and preventing fraud, money laundering, and unauthorized account access
• Providing customer support and resolving disputes
• Delivering and personalizing the gaming experience on p998
• Sending you transactional notifications related to your account and gameplay
• Sending promotional communications where you have opted in to receive them
• Complying with PAGCOR reporting requirements and regulatory audits
• Improving the p998 platform based on usage analytics and player feedback

07Data Sharing & Disclosure

p998 does not sell or rent your personal data. We may share your personal data with third parties only in the following circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and card processing providers, strictly for the purpose of processing your financial transactions.
• Identity verification providers: Authorized KYC and anti-money laundering service providers engaged to support PAGCOR compliance requirements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law.
• Technology providers: Cloud hosting, security, and analytics service providers who process data on our behalf under strict data processing agreements and confidentiality obligations.
• Game providers: Certified third-party game studios whose games are available on p998, to the extent necessary for game functionality and fairness auditing.

All third parties with whom p998 shares personal data are contractually required to process that data only for specified purposes and in accordance with applicable Philippine data privacy law.

08Cookies & Tracking Technologies

p998 uses cookies and similar tracking technologies on the p998.asia platform to provide a functional and personalized experience. The types of cookies used include:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and shopping cart. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated data about how players interact with p998, enabling us to improve the platform. No personally identifiable information is used in these analytics.
• Preference cookies: Used to remember your language, display, and notification preferences so you don't have to reconfigure them on every visit.

You may control cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the p998 platform.

09Data Retention

p998 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your active account relationship with p998.
• Transaction and financial records: Retained for a minimum of five (5) years following each transaction, in compliance with Philippine anti-money laundering laws and PAGCOR requirements.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of each interaction.
• Technical and usage data: Retained in identifiable form for up to twelve (12) months, after which data is anonymized or deleted.

Following expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with p998's data disposal procedures.

10Your Data Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012 (RA 10173), you are entitled to exercise the following rights with respect to your personal data held by p998:

To exercise any of the above rights, submit a written request to [email protected]. p998 will respond within the timeframes required by the DPA.

11Data Security

p998 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and p998 servers
• Encrypted storage of sensitive personal and financial data at rest
• Role-based access controls limiting data access to authorized p998 personnel only
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication requirements for internal system access
• Continuous monitoring of platform activity for anomalous or suspicious behaviour

While p998 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your p998 account and to log out when using shared devices.

12Children's Privacy

The p998 platform is strictly for individuals who are 21 years of age or older in accordance with PAGCOR gaming regulations. p998 does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from an underage individual, such data will be deleted immediately and the associated account will be permanently closed.

If you are a parent or guardian and believe that your child may have registered on p998, please contact us immediately at [email protected].

13Changes to This Privacy Policy

p998 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever a material change is made.

Where changes are material, p998 will endeavour to notify registered players via their registered contact details or through a prominent notice on the platform prior to the changes taking effect. Continued use of p998 after any update constitutes your acceptance of the revised Privacy Policy.

14Contact & DPO Details

For any privacy-related inquiries, requests to exercise your data rights, or concerns about how p998 handles your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you are unsatisfied with p998's handling of your personal data request.